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Electronic Newsroom, EAS Alerts & Wire Service Capture |
How Upgrades Work
First and most importantly - they are FREE. Any year you have a Silver, Gold or Platinum plan in effect, you have free access to download our latest and best features and versions for any product you have purchased. Other companies tend to obsolete their products every two to three years forcing expensive upgrade purchases. With WireReady, we don't generally do this. We went 15 years on our DOS line of products and never did that once. We hope to do the same with our Windows line and we're going 7 years strong with this philosophy in mind. We won't change the name of our news system and we won't suddenly add a 64, 128 or other number on the end as an excuse to make you buy something new. If you start with NewsReady version 5 in 2005, there's very little chance you won't be using version 10 in 2010 and the software will have cost you nothing other than a year's help desk support fee.
WireReady maintains all software versions and history on our password protected web site
Each year we have two versions of our software maintained. Versions that have a 0 after the decimal are in essence the previous year's release with NOTHING but small patches to indididual lines of code as our large customer base reports back with minor bugs. For example in 2005, if you are using version 5.0 you are using the version customers were using the previous year that has had nothing but minor bug fixes since January of this year. Likewise, if you are using version 4.0, that is the 2004 version and you'll find we still maintain that plus any patches that we have done to it as well. If, for example, you upgrade to the latest 4.0xx version, you're using code that's been in the field for 2+ years and has had nothing but minor fixes done as customers report minor and often very rare occurring malfunctions in the software.
We generally patch a version for up to 24 months. Customers appreciate knowing that with our systems (if you aren't looking for new features), you can safely upgrade to a later version knowing you'll get virtually nothing but bug fixes without the chance of new bugs caused by new features. However, because we are always ready and willing to add new features for free for our customers, we actively develop our code each year. The .5 version (for example 5.5) is the same version as 5.0 PLUS new features that continue to be added, plus any bugs we've also patched in 5.0. 5.5 becomes 6.0 in January of 2006. In order to make sure 6.0 has plenty of field usage before the new year begins, about 3 months prior to the end of 2005 we stop adding new features to 5.5 and give dozens and dozens of our customers a chance to verify it's excellent in every way for the new year.
So depending on your needs and philosophy you can be a year behind, current, or ahead of the curve with our software and unlike other companies you won't find yourself holding your breath when you upgrade. If you're on 5.0 right now, you can rest assured that through at least the end of this year, if anyone finds a bug, and you want the patch, you can get that patch, and just that patch without turning your life upside down. There are always exceptions to any rule, but this is how we manage our versions.
Version History Reports
We also provide version history reports for these tracks on our download page so you can see every single change we've made.
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